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Frequently Asked Questions

Can I use Synergy products on chemically treated hair?

Absolutely, they are designed with light moisturizers that condition the hair without weighing it down.

What are the ingredients in the Silk Conditioner?

Deionized water, Glycol stearate, Cetyl alcohol USP, Cetylpyridinium chloride USP, Glyceryl stearate & laureth 23, DMDM hydantoin, Silk amino Acids, Citric acid, Simethicone USP.

Your shampoo contains Sodium Laureth Sulfate, should I be concerned?

According to the American Cancer Society's Web site, "Contrary to popular rumors on the Internet, Sodium Lauryl Sulfate (SLS) and Sodium Laureth Sulfate (SLES) do not cause cancer. Emails have been flying through cyberspace claiming SLS [and SLES] causes cancer... and is proven to cause cancer. ...[Yet] A search of recognized medical journals yielded no published articles relating this substance to cancer in humans."

Synergy products contain Sodium Laureth Sulfate, not Sodium lauryl salfate.

Despite the myths about SLS causing cancer and other health problems being false, sodium lauryl sulfate should be avoided because it is a potent skin irritant. In contrast, sodium laureth sulfate is not an irritant because it has a different chemical structure that results in a gentler cleansing agent.

What are the ingredients in the new Synergy Silk Shampoo?

Formula Ingredients: Water*, Sodium Laureth, Sulfate, TEA-Lauryl Sulfate, Lauramide DEA, Glycol Stearate, Sodium Chloride^, Cocamide, DEA, DMDM Hydantoin, Phosphoric Acid^, PEG-150 Distearate, Silk Amino Acids, Disodium EDTA^. Deionized, ^USP

What is Chemical Sensitivity and how does it happen?

Chemical sensitivity is a two-step process seems to lead to chemical sensitivity: + Sensitization. "In many MCS patients, the illness appears to develop following a major exposure to any of a wide range of environmental chemicals. The sensitizing event may be either an acute high-level exposure, such as a chemical spill, or it may be a repeated or continuous exposure occurring at much lower levels such as in a sick building," said Claudia S. Miller, MD, an authority on chemical sensitivity. + Triggering. "Following sensitization, patients report that extremely low levels of common chemicals tolerated by the majority of the population -- for example, tobacco smoke, perfume and traffic exhaust -- trigger severe symptoms. Commonly, they report that their symptoms are triggered not only by the chemicals involved in the original exposure, but also everyday, low- level exposures to other chemicals that are structurally different from the original exposure," she said.

What are parabens and why are they bad?

Parabens are ingredients that stabilize and preserve hair care products as well as cosmetics.

  • Include: methyl, ethyl, propyl, benzyol, and benzyl
  • Most commonly used preservatives in foodstuffs, cosmetics, and personal hygiene products
  • Synthetic chemicals that inhibit the growth of bacteria, yeasts, and molds
  • Disrupt the endocrine (hormone) function and mimic the body’s own hormones
  • Produce estrogenic activity in the body and tissue cultures
  • Highest estrogenic activity detected when parabens are absorbed through the skin and scalp
  • 5 of the 6 most common parabens have been detected intact in 90% of tested breast tumors

What are the ingredients in the shampoo?

Sodium laureth sulfate, Deionized water-solvent, Cocamide DEA, Polyquartenium 10, Diazolidnly urea, Citric acid USP, Hydrolized wheat protein, Apricot kernel oil, Styrene/PVP copolymer, DMDM hydantion, and Polyquarternuim 24.

What are the ingredients in the conditioner?

Deionized water-solvent, Glycol Distearate, Cetyl alcohol USP, Cetylpyridiinium chloride USP, Glycol stearate & laureth 23, DMDM hydantion, Hydrolized wheat protein, Citric acid USP, Citric acid USP, and Simethicone USP.

What are the ingredients in the finishing spray?

SD alcohol 40, Ethyl ester of PVM/MA, Isopropyl Alcohol, Aminomethly propanol, Dimethicone copolyol, Benzophenone 4, Hair keratin amino acids and sodium chloride.

Does the finishing spray contain alcohol?

Yes, alcohol is the ingredient that allows the hair spray to dry quicker.


Are Synergy products tested on animals?

Synergy products are not tested on animals

Do you have hypoallergenic hair dyes?

Colors vary greatly on their base, which is a protein base. None that I am aware of have fragrance added. To get away from chemical odor, like peroxide or ammonia, two key ingredients in color, you would have to apply an organic coloration such as henna. However, henna has a tendency to dry the hair out at times. To help prevent dryness, you can add conditioning agents or natural products, like yogurt. One word of caution, since it is an organic material, there could be possibilities of allergies.


I've been useing this product for a while now, and I've noticed a dramatic change with my allergies. PLUS! It doesn't dry out my skin and make me itchy like other products. Synergy is my new favorite hair product, and I'm sure that won't change. Thank you so much for your genius formula! God speed my friend.

-Seamore Dink,


I have only been using your products for 2 weeks now but I no longer have an itchy scalp. I also have allergies from fragrances so your fragrance free product is a great idea. Thanks

-Gene H.
Waconia, MN

I want to compliment you on your new Synergy line of hair care products. As you know I have exceptionally sensitive skin and cannot tolerate most sprays and gels. Your Synergy hair spray, howerver, is great! It presents no sensitivity issues, provides very good control, and leave my hair in great shape. Thank you!

-Guy C.
York, PA


Your products are the best! I have been searching for a fragrance free conditioner for some time, and I am completely satisfied with your conditioner. Thank you!

-Marsha C.


Over many years, I have developed some serious allergies which have led to irreversible lung damage. Therefore, I am careful to avoid products which can trigger asthmatic attacks or cause additional lung deterioration.

For the past six months I have the hypoallergenic Synergy Shampoo. It cleanses the hair beautifully and is even mild enough so that I even use it to cleanse my eyelashes without irritating my eyes! My eye doctor had recommended the eye treatment using a no tears baby shampoo, but i have found the Synergy to work better!

-Joanne W.
Harrisburg, PA


I really like your products, for once I am not allergic to hairspray